Please make sure the address you provided during checkout is correct. We cannot change the address once your order has been shipped. If you have made a mistake in the shipping address, please contact us immediately via the contact form.
Delivery time for international orders
International orders are delivered by Ukrposhta within 2–3 weeks.
Customs fees for international orders
Customs duties in the sender's country are paid by the sender, in the recipient's country by the buyer.
Tracking
Tracking on the Ukrposhta website by the shipment number, which is sent to the recipient after shipment.
Order returned to sender
If the customer does not receive the order, the order is automatically sent to the supplier after 14 days. If, after receiving the goods, the customer wants to return it, he informs the sender about it, indicating the reason for the return. Through negotiations using the contacts specified on the site, either options for replacement, or monetary compensation, or a refund after returning the goods are agreed with the customer.
to clarify information or place an order Contact us
Our competent staff will be happy to answer any questions you may have.